Customers, WhatsApp, calls, accounting and stock in one AI-powered workspace — plus world-class BPO teams for sales, support and collections. And our team comes to you, anywhere in South Africa, to set it up around how you already work.
Unified inbox for all your channels — WhatsApp, SMS, Email, Facebook, Instagram and Live Chat. One dashboard, full history, AI-powered.
AI that replies to customers 24/7, qualifies leads, detects sentiment and hands over to humans when needed. Powered by Claude AI.
Inventory, branch control and last-mile tracking with signed proof of delivery.
Full double-entry accounting — quotes, invoices, VAT and an AI accountant built in.
AI-powered clinical management for doctors and clinics. OmniNurse books appointments via WhatsApp 24/7. Prescriptions, billing, ICD-10 auto-fill.
Need a dedicated team? We provide trained professionals for outbound sales, customer service, collections and appointment setting.
Get the platform, the people, or both. Starting from R499/month.
Send and receive WhatsApp messages directly from OmniDesk. Automate responses, manage conversations, and never miss a customer message again.
Track every lead, deal and contact from first touch to close. Visual pipeline, lead scoring, tasks and full activity timeline — all in one view.
Reach customers via SMS for reminders, follow-ups, and campaigns. Track delivery, replies, and responses right in the OmniDesk timeline.
Manage all your social media messages in one inbox. Reply to Facebook Messenger and Instagram DMs without switching tabs or apps.
Add a live chat widget to your website in minutes. Manage email and chat conversations in a unified inbox with AI-powered sentiment analysis.
Create, track and resolve customer issues from any channel. Priority queues, SLA tracking, agent assignment and full audit trail.
Let customers self-book appointments online. Set availability, services and durations — confirmations sent automatically via WhatsApp or email.
Real-time dashboards showing response times, resolution rates, agent performance and customer satisfaction scores across all channels.
Invite agents, set roles and permissions, assign conversations and track team performance. Built for teams of 1 to 500.
Start free for 14 days. No credit card required.
Auto-replies 24/7, qualifies leads with smart questions, and hands off to a human only when ready. Works on WhatsApp, chat and email.
Drag-and-drop flows that route by country, channel or keyword. Auto-assign agents, trigger CRM actions and fire webhooks — no code needed.
Send bulk WhatsApp, SMS and email campaigns to segmented contact lists. Schedule sends, track delivery rates and log everything in the CRM.
Real-time tone and urgency detection. AI suggests the perfect reply, auto-escalates frustrated customers, and gives agents live coaching.
Visual pipeline showing every contact's journey from Lead to Customer — synced live between OmniDesk Chat conversations and CRM.
Start with OmniAssist AI from R499/month.
Autonomous WhatsApp booking AI. Patients message your practice — OmniNurse handles the full conversation, checks availability and books the appointment. 24/7, zero staff.
Clinical decision support powered by Claude AI. Suggests possible diagnoses with probability scores, ICD-10 codes and treatment options. Doctor always confirms — AI assists, never replaces.
Everything a practice needs in one platform — waiting room, calendar, vitals capture, prescriptions, sick notes and billing with auto-suggested ICD-10 codes.
Built for GPs, specialists, dentists, clinics and hospitals across Africa.
Trained sales agents who prospect, qualify, and close deals on your behalf. Dedicated teams for B2B and B2C campaigns across any industry.
24/7 customer support teams handling inbound queries via phone, chat, email and WhatsApp. CSAT-focused agents who represent your brand.
Professional collections agents trained in compliance and negotiation. Recover outstanding payments while maintaining customer relationships.
Dedicated teams that qualify leads and fill your calendar with confirmed appointments. Perfect for insurance, real estate and financial services.
Research, prospecting and list building services. We identify and qualify your ideal customers so your sales team focuses on closing, not finding.
Data entry, order processing, account management and admin tasks handled by dedicated back office teams — freeing your team to do more.
Get a custom quote within 24 hours.
We serve businesses in 54+ countries. Let's talk.
Purchase orders sent to suppliers on WhatsApp, stock booked in against the order. Receipts cap at the outstanding quantity, so short deliveries can't be over-received.
Blind counts by scan — counters never see expected quantities. Variances surface at review with the value impact shown, then post with every adjustment logged.
Move stock between branches, stockroom, manufacturing, damages and the shop floor. Serial-tracked items can only move by scanning the serial.
Load each driver by scan and treat the van as its own location. At the end of the day reconcile returned, sold or short — with the reason on record.
The customer signs on their own phone via a one-time link, with a handover photo and GPS stamped on the POD. No code, no delivery.
Scan any serial or SKU and see its whole life — received, moved, loaded, on route, delivered, returned or damaged — each entry with staff name and timestamp.
Quantities only rise through a receipt against a purchase order.
Nothing leaves except on a driver manifest or loaded to a van.
Discrepancies are fixed by a counted, reviewed and posted stock take.
A delivery is complete when it is signed for, not when it is sent.
Our team comes to you, anywhere in South Africa, and sets it up around how you already work.
Quote to invoice to payment without re-typing. Send from the system, track what's outstanding, and see it against the customer record.
Supplier bills, expenses and banking in one ledger, reconciled against your accounts rather than a spreadsheet.
VAT handled on every line, with trial balance, income statement and balance sheet produced from the same postings.
Once a document is posted it can't be quietly edited. Reversals and credit notes leave an audit trail an accountant can follow.
Run parallel currencies where you need them, with the rate stored on the document so historical figures stay correct.
An AI accountant built in. Ask it where the money went, how to record something, or what your VAT position looks like — and it does the entry with you.
Set up with your accountant on the line, or let our team come to you and do it with you.